The refund will be made using the same payment method you used for your purchase. You will receive a confirmation of the return by email once it has been processed. A return is FREE of charge when you place a new order. If this is not the case, you pay € 5.95 within Europe and € 14.95. outside Europe. This will be deducted from the refunded purchase mount (if no new order has been placed).
HOW CAN I GET MY MONEY BACK AFTER SENDING MY ORDER RETURN?
You will get your money back the same way you paid. Have you paid with iDEAL ? Then you can expect the purchase amount on the same bank account. If you paid with a credit card, we will refund the purchase amount back to your credit card. We use the legal period of 14 days to refund the amount. These 14 days start from the moment you have registered the return. In most cases we will refund the amount within a few days after we have received the return. Keep in mind that this can take a little longer during holidays.