TERMS AND CONDITIONS
TERMS AND CONDITIONS
1. DEFINITIONS
2. IDENTITY OF THE ENTREPRENEUR
3. APPLICABILITY
4. CONCLUSION OF THE AGREEMENT
5. THE OFFER
6. THE PRICE / SHIPPING COST
7. PAYMENT
8. DELIVERY
9. RETURNS AND RIGHT OF WITHDRAWAL
10. RETENTION OF TITLE
11. WARRANTY AND LIABILITY
12. FORCE MAJEURE
13. INTELLECTUAL PROPERTY
14. PRIVACY
15. APPLICABLE LAW
16. DISPUTES
17. COMPANY INFORMATION
18. DEROGATIONS
1. DEFINITIONS
The following definitions apply in these General Terms and Conditions:
1. Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance agreement with Laboutiek;
2. Distance agreement: an agreement whereby, within the framework of a system for the distance sale of products and / or services organized by Laboutiek, use is made, up to and including the conclusion of the agreement, of one or more techniques for distance communication ;
3. Technology for distance communication: means that can be used to conclude an agreement,
without the consumer and Laboutiek coming together in the same room at the same time;
4. Withdrawal period: the period within which the consumer can make use of his right of withdrawal;
5. Right of withdrawal: the possibility for the consumer to cancel the distance agreement within the cooling-off period;
6. Day: calendar day.
2. IDENTITY OF THE ENTREPRENEUR
Name of entrepreneur: Laboutiek
Acting under the name / names:
- Laboutiek
Location address:
Berkenrijsweg 6c
3235 ND Rockanje, The Netherlands
Telephone number: +31 (0) 85 1302389
WhatsApp number: +31 (0) 6 4824 9053
Accessibility:
From Monday to Friday from 9 a.m. to 6 p.m.
Email address: info@laboutiek.com
Chamber of Commerce number: 76515931
VAT number: NL0003097320B53
IBAN: NL04KNAB 0259 8245 18
3. APPLICABILITY
1. These General Terms and Conditions apply to all Laboutiek's offer in its web store and to all distance contracts entered into between the consumer and Laboutiek. By ordering in the web store, the consumer accepts the Terms and Conditions.
2. In addition to these General Terms and Conditions, when explicitly indicated, additional terms and conditions may apply to certain products.
4. CONCLUSION OF THE AGREEMENT
1. The agreement is concluded at the moment that the consumer has accepted the offer from Laboutiek electronically.
2. If the consumer has accepted the offer electronically, Laboutiek will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed, the consumer can terminate the agreement.
3. Laboutiek takes appropriate technical and organizational measures to protect the electronic transfer of data and ensures a safe web environment. If the consumer pays electronically, Laboutiek will take appropriate security measures.
4. Laboutiek can - within the law - inform itself if the consumer can meet his payment obligations, as well as all those facts and factors that are important for a sound conclusion of the distance agreement. If, on the basis of this investigation, Laboutiek has good grounds not to enter into the agreement, it is entitled to refuse an order or request with reasons.
5. Laboutiek is free to refuse an order or request or to attach special conditions to the implementation. This choice lies entirely with Laboutiek and does not have to motivate it. If Laboutiek refuses an order or request, Laboutiek immediately informs the consumer.
5. THE OFFER
1. If an offer has a limited duration or is subject to conditions, this will be explicitly stated in the offer.
2. The offer contains a complete and accurate description of the products and / or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If Laboutiek uses images, they are a true representation of the products and / or services offered. Obvious mistakes or errors in the offer do not bind Laboutiek.
3. The website contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer. This concerns in particular:
• the price including taxes;
• the possible costs of delivery;
• the manner in which the agreement will be concluded and which actions are required for this;
• whether or not the right of withdrawal is applicable;
• the method of payment, delivery or implementation of the agreement;
• the period for accepting the offer or the period for keeping the price.
6. THE PRICE / SHIPPING COST
1. The prices at the time of ordering a product apply. All prices are expressed in euros, in accordance with the relevant legal provisions, and include sales tax.
2. Special offers are only valid for the period of validity as stated with that offer. This listing is printed in a brochure or is mentioned on the website with regard to that special offer.
3. The prices mentioned in the web shop do not include shipping costs. For orders with a delivery address within Europe, no shipping costs are charged & FREE shipping outside Europe on orders above €350. A return is FREE of charge when you place a new order. If this is not the case, you pay € 5.95 within Europe and € 14.95. outside Europe. This will be deducted from the refunded purchase mount (if no new order has been placed).
Customs, levies and taxes
1. The customer is responsible for ensuring that the product can be lawfully imported into the destination country. When ordering from LABOUTIEK, the recipient is the registered importer who must comply with the laws and regulations of the destination country. The destination country can be subject to import taxes, customs duties and levies for orders sent to countries outside the European Union. The recipient of an international shipment can be subject to such import taxes, customs duties, and taxes, which are levied as soon as a shipment reaches the destination country. Additional costs for customs clearance are borne by the recipient; LABOUTIEK has no control over these costs and cannot predict how much they will be.
2. To prevent the customer from being confronted with unexpected costs, LABOUTIEK advises the customer to contact the local customs office and to inquire about the current costs before placing an order.
7. PAYMENT
1. Orders via the online store can be paid in the following ways:
• iDEAL
• Credit card (VISA, MasterCard, American Express)
• Klarna
• PayPal
• Apple Pay
• Google Pay
Laboutiek can expand the payment options. Other payment options will then in any case be made known through the website.
2. In the event that a payment term has been agreed with Laboutiek, the consumer will be in default by the mere expiry of this term. Payment terms can only be agreed in writing under conditions to be set and agreed upon.
3. In the event that a payment method with a credit card is chosen, the terms and conditions of the relevant card issuer apply. Laboutiek is not a party in the relationship between the consumer and the card issuer.
4. All (extra) judicial costs of any nature whatsoever, including collection costs, which Laboutiek will incur as a result of non-compliance by the consumer with his (payment) obligations shall be borne by the consumer.
5. In the event of late payment, Laboutiek is entitled to terminate the agreement with immediate effect or to suspend (further) delivery until the moment that the consumer has fully complied with his payment obligations, including the payment of costs as referred to in Article 6.4.
8. DELIVERY
1. Laboutiek will send the accepted orders, either by itself or via a third party, as quickly as possible in order of receipt. If a product is in stock, the average delivery time in the Netherlands is 1-2 full working days from the order date.
2. If a delivery cannot take place or cannot take place within the average period, for example if the products are not in stock, the consumer will be notified as soon as possible,
3. Laboutiek is not liable for any damage as a result of exceeding the announced delivery times.
9. RETURNS AND RIGHT OF WITHDRAWAL
1. The consumer is obliged to carefully inspect the products or have them inspected immediately upon receipt.
2. With regard to products purchased in the web shop, the return of the products to the web shop without giving reasons is permitted. This within 30 days after delivery of the product in question, being the reflection time. The consumer can register the item via our online return procedure, then return it and then get his money back
3. If the consumer has made use of his right of withdrawal as stated in the previous paragraph, Laboutiek will ensure a quick refund but in any case within 14 days.
10. RETENTION OF TITLE
1. The articles remain the property of Laboutiek until the full invoice amount has been paid by the consumer.
2. The consumer may not tax, sell, resell, transfer or otherwise encumber the products before ownership has been transferred.
11. WARRANTY AND LIABILITY
1. Laboutiek guarantees that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions existing on the date of conclusion of the agreement and / or government regulations.
2. Laboutiek is never obliged to pay any direct or indirect compensation to the consumer or others, unless there is intent or gross negligence on the part of Laboutiek
3. If Laboutiek, for whatever reason, is obliged to compensate for any damage, the compensation will never be Laboutiek than an amount equal to the invoice value with regard to the product that caused the damage.
4. Despite the constant care and attention that Laboutiek pays to the composition of the website, it is possible that information published on the website is incomplete and / or incorrect.
5. The information on the website is regularly supplemented and / or adjusted. Laboutiek reserves it
right to make any changes with immediate effect and without notice.
6. The consumer is obliged to indemnify Laboutiek against any claim that third parties may invoke against Laboutiek regarding the implementation of the agreement, insofar as the law does not prevent the consumer from having to bear the damage and costs involved. .
7. It is possible that Laboutiek will include links on its website to other websites that may be interesting or informative for the visitor. Such links are purely informative. Laboutiek is not responsible for the content of the internet site to which reference is made or the use that can be made of it.
12. FORCE MAJEURE
1. In the event of force majeure, Laboutiek is not obliged to fulfill its obligations towards the consumer, or the obligation is suspended for the duration of the force majeure.
2. Force majeure is understood to mean any circumstance independent of its will, as a result of which the fulfillment of its obligations towards the consumer is wholly or partially prevented. These circumstances include strikes, fire, business disruptions, energy disruptions, non-delivery or late delivery by suppliers or other engaged third parties and the absence of any government-granted license. Force majeure is also understood to mean malfunctions in a (telecommunications) network or connection or used communication systems and / or the website being unavailable at any time.
13. INTELLECTUAL PROPERTY
1. The consumer explicitly acknowledges that all intellectual property rights of displayed information, signs, announcements or other expressions with regard to the products and / or with regard to the internet site belong to Laboutiek, its affiliated companies, its suppliers or other entitled parties. Intellectual property rights are understood to mean patent, copyright, brand, drawing and design rights and / or other (intellectual property) rights, including sui generis rights to databases and topography of semiconductor products, or other products, as well as patentable or non-patentable technical and / or commercial know-how, methods and concepts.
2. The consumer undertakes not to infringe the intellectual property rights as described in this article.
14. PRIVACY
1. By ordering, the consumer simultaneously gives Laboutiek permission to use the consumer's personal data if necessary. Laboutiek only uses the consumer's data to the extent that this is necessary for the performance of the services. Personal data provided by the consumer is not provided to a third party for commercial purposes without the consent of the consumer.
2. The data of the consumer are only stored insofar as this is necessary for the realization of the purposes for which the personal data are obtained and processed by Laboutiek. In addition to the performance of the agreement, this includes the realization of marketing objectives and the maintenance of customer relationships with consumers.
3. Laboutiek will only process the data of the consumer in accordance with its privacy policy.
15. APPLICABLE LAW
1. All offers and agreements from Laboutiek are exclusively governed by Dutch law.
16. DISPUTES
1. The consumer can mail questions and / or complaints to Laboutiek customer service at the email address info@laboutiek.com. Complaints are usually handled within 14 days. If this is not possible for any reason, the buyer will be informed of the delay.
17. COMPANY INFORMATION
Laboutiek is located at Berkenrijsweg 6c, Rockanje, The Netherlands and registered with the Chamber of Commerce in Rotterdam under number: 76515931
18. DEROGATIONS
LABOUTIEK cannot guarantee that the colors of the articles are exactly the same as the colors that can be seen on the customer's computer screen. This can be caused by the display settings on the customer's computer.